How do I get started with my new website? Making changes to your content is very easy. Simply go to https://www.blackmoonhosting.com and:... How do I list items in my shop? Assuming you are logged into your Website Editor, you can easily list items in your shop like... How do I logout of my website editor once I am finished editing? Once you have finished editing website content, you can logout by completing these steps:-... How do I remove the header and footer from my website? In certain circumstances, such as where you you would like a landing page, you may wish to not... How do I save changes to my website? Saving any changes that you make to your website is very easy and can be done like so:- Simply... How do I setup a calendar of events? To setup a calendar to showcase events you would simply do the following:-   Visit... How do I unpublish my website? In some situations you may wish to un-publish your website, such as when updating content or... It says 'Your Connection is not Private' on my website. What is this? If you are seeing a 'Your Connection is not Private' message on your website this means that a... Where can I see a list of my websites that can use the BMH website editor? To see the list of your websites that can use the Black Moon Hosting website editor, you would do... How do I accept PayPal payments on my store? To link your PayPal account to your store you would do the following:-   First make sure you... How do I accept card payments on my store? To link your PayPal account to your store you would do the following:-   First make sure you... How do I begin designing my website? To begin designing your website you would do the following:-   Log in to your Services... How do I change the colour of my text and buttons? Making changes to text and button colouration is very simple and can be achieved by doing this:... How do I add a location map? Adding a location map to your website can be completed in a few short steps.   If you wish... How do I add a photo gallery? To add a photo gallery to your website please follow the below steps. How do I add a search box? To add a search box to your website simply follow the below steps. How do I add in new content? To add additional content to your website simply follow the below steps. How do I add my social media icons? To integrate social media icons, such as Facebook, Twitter and Instagram, into your website... How do I change the background color? To change the background colour of any section of your website please see the below video guide. How do I change the main colours of my website? To change the overall colour of your menu items, links and buttons please see the below video. How do I create a logo? To create a logo for your website simply follow the below steps. How do I disable the sidebar? While editing your website there is a left hand-side sidebar. To disable this simply follow the... How do I find detailed website visitor statistics? To access a breakdown of daily, weekly, monthly and annual website visitor statistics you would... How do I hide a page from the menu? To hide a page from the menu simply follow the below steps. How do I move content around the page? To move content, or reorder content around the page please see the below steps. How do I remove content? To remove content simply follow the below steps. How do I rename and reorder pages in the menu? To rename and reorder pages simply follow the below steps. How do I replace an image? To replace any image on your website with another please see the below guide. How do I update the menu design? To change the look and feel of your website menu please see the below video. How do I update the text on my website? To update the text on your website please see the below video. How do I upgrade my website webspace? To obtain more webspace for your website you would complete the following steps: Go to... How do I upload an image from my computer to my website? Please see the below video to learn how to upload an image from your computer to your website. How do I use an image as the background? To use an image, instead of a colour, in the background please see the below video. I cannot access my website builder (username or password incorrect) If you have tried to access my website builder to edit your website, you may have received a... Oops.. this domain is not connect to your account Due to a technical issue a small number of clients may see the 'oops.. this domain is not... Used domain doesn't seem to point to this FTP account If you are seeing a "Used domain doesn't seem to point to this FTP account" alert when trying to... Where do I find my website visitor statistics? To access visitor statistics for your website there are several options that you may like to... How do I generate a website sitemap file? Making changes to your content is very easy. Simply go to https://www.blackmoonhosting.com and:... How do I duplicate a page on my website? Duplicating a page on your website is very easy. Simply go to https://www.blackmoonhosting.com... I see a Request Timeout message when logging into my website editor. What is this? If you have followed our support article on Getting started with your new website which explains... How do I change the order of my menu items? Reordering the page names in the menu of your website is quite easy to achieve. Simply go to... My website title is appearing wrong on search engines. How do I change it? If your website title displays wrong information, such as wording that is outdated, it is easy... My website is showing a white page. What should I do? Please note: this help article only applies to our website builder found within your Services... I have received a deceptive/phishing website error message. What is this? If you are using a website address (also known as a Domain Name) that was registered to a... How do I add some custom HTML to my website? In order to insert some custom HTML code into your website, provided by an external provider, you... How do I add some alt text to my image? Alt text, in full known as alternative text, is a piece of text that shows if the image you are... How do I add a title tag to my image? Title tags can include relevant keywords related to the image content. This can strengthen the... How do I publish my website? If you have previously unpublished your website or you were told it is unpublished, you can... How do I opt out of marketing emails? On occasion we may advertise offers and services that we feel our customers may be interested... How do I renew or extend my Domain Name registration? In order to renew or extend your domain name registration please log into your Services Account... How do I upload my website files to the internet? Please note: yourwebsiteaddress.com must be replaced with your own website address where it is... What eCommerce solutions can I use for my business? We endorse the use of any recognised and widely used brand of eCommerce software that you wish to... What steps must I follow to become GDPR compliant? In terms of GDPR compliancy all of our services including website design, email and website...